We will be turning on Microsoft Two-Factor Authentication as an added layer of security. I will provide details on what Multi-Factor Authentication is, what to expect, and how it will affect you.

 You may notice that you might get kicked out of some Microsoft applications, such as Outlook , Excel or OneDrive, and it may ask you to log back in and authenticate. To log back in, just use your JDK email address as your username and your email password. It will then ask you how you would like to authenticate (text message or email, etc.) and then it will send a code to the selected destination. You will only have to do this once for each device you access your Microsoft account from. For example. Once you authenticate your work computer, it should be good going forward. If you go home and access your email from a different device, it will ask you to authenticate that device once, and then that device will be good. 

If you are using the built-in mail app on your mobile device instead of the Outlook app and are having trouble accessing your email, it may be necessary to delete and then re-add your mail account. If you need assistance with this, please submit a helpdesk ticket to the JDK IT department.



What two-step verification is

Compromised passwords are one of the most common ways that bad guys can get at your data, your identity, or your money. Using multi-factor authentication, sometimes known as two step verification, is one of the easiest ways to make it a lot harder for them. 

Two-step verification helps protect you by making it more difficult for someone else to sign in to your Microsoft account. It uses two different forms of identity: your password, and a contact method (also known as security info). Even if someone else finds your password, they'll be stopped if they don't have access to your security info. This is also why it's important to use different passwords for all your accounts.


How to use two-step verification

Every time you sign in on a device that isn't trusted, you’ll get a security code to your email, phone, or authenticator app. You will then simply enter this code in the box shown on the device you are trying to access your account from.


What you'll need for set up

Two-step verification begins with an email address (we recommend two different email addresses, the one you normally use, and one as a backup just in case), a phone number, or an authenticator app. When you sign in on a new device or from a new location, we'll send you a security code to enter on the sign-in page. For more info about the authenticator app, see How to use the Microsoft Authenticator app